Frequently Asked Questions (FAQ) – art2z.in

1. 🛒 Orders & Payments

Q: How can I place an order?
A: Visit art2z.in, browse your favorite artworks, choose digital or framed versions, add them to your cart, and proceed to checkout.

Q: What payment methods do you accept?
A: We accept UPI, GPay, PhonePe, Paytm, credit/debit cards, and net banking — all 100% secure.

Q: Can I cancel or change my order after placing it?
A: Yes, orders can be modified or canceled within 24 hours. Please email us at art2zdotcom@gmail.com immediately.

2. 🚚 Shipping & Delivery

Q: Do you ship across India?
A: Yes, we offer safe and reliable delivery across India for all framed art products.

Q: How long will my framed order take to arrive?
A: Framed artworks are usually delivered within 5–7 business days. Delivery time may vary depending on location and product type.

Q: Do digital downloads have shipping time?
A: No, digital files are available for instant download after payment.

Q: How can I track my order?
A: You will receive a tracking link via SMS or email once your framed artwork is shipped.

3. 🔄 Returns & Refunds

Q: What is your return policy?
A: Returns are accepted within 7 days for framed products if damaged or incorrect. Digital downloads are non-refundable.

Q: How do I request a return or exchange?
A: Email us at art2zdotcom@gmail.com with your order details and issue description.

Q: When will I get my refund?
A: Refunds are processed within 7 business days of receiving and verifying the returned product.

4. 🎨 Products & Customization

Q: Do you offer personalized artwork?
A: Yes! You can order custom digital portraits or framed artwork made just for you.

Q: Are the framed products ready to hang?
A: Absolutely. All our framed pieces are professionally packed and ready to hang upon delivery.

Q: Can I choose my own frame style or size?
A: We offer limited frame style options. For special requests, reach out to us directly.

5. 💬 Customer Support

Q: How can I contact you?
A: You can reach us anytime at:
📧 Email: art2zdotcom@gmail.com
📱 Instagram: @art2zstudio
🌐 Website: www.art2z.in